Privacy Policy

This privacy notice tells you what to expect us to do with your personal information: *Contact details *What information we collect, use, and why *Lawful bases and data protection rights *Where we get personal information from *How long we keep information *Who we share information with *How to complain Contact details Telephone - 07808710063 Email - ByKatie23@outlook.com

We collect or use the following information to provide services and goods, including delivery: Names and contact details Date of birth Health information (including dietary requirements, allergies and health conditions) Information relating to loyalty programmes Photographs or video recordings. We also collect or use the following special category information to provide services and goods, including delivery. This information is subject to additional protection due to its sensitive nature: Genetic information We collect or use the following information for service updates or marketing purposes: Names and contact details Marketing preferences Records of consent, where appropriate We also collect or use the following special category information for service updates or marketing purposes. This information is subject to additional protection due to its sensitive nature: Genetic information We collect or use the following information to comply with legal requirements: Name Contact information We also collect or use the following special category information to comply with legal requirements. This information is subject to additional protection due to its sensitive nature: Genetic information

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website: Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access. Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification. Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure. Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing. Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability. Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent. If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for collecting or using personal information to provide services and goods are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. Our lawful bases for collecting or using personal information for service updates or marketing purposes are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. Our lawful bases for collecting or using personal information for legal requirements are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Directly from you (the customer)

We keep personal data for as long as it is needed. If you have booked an appointment and have not been in for at least six months, then your personal data will be deleted after we have notified you. Financial records are kept for 6-7 years

Data processors Book Solo Booking system This data processor does the following activities for us: The processor \'Solo\' is the booking system that I use to schedule appointments and store personal information

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address:            Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint