To secure your appointment, card details are securely stored using card capture. No payment will be taken from your card at the time of booking.

Rescheduling & Cancellations:

Any cancellations or rescheduling requests must be made at least 24 hours before your appointment.

• If you cancel or reschedule your appointment with less than 24 hours' notice, 50% of the treatment cost will be charged to the card provided.
• If you fail to attend your appointment without notice (a no-show), 100% of the treatment cost will be charged to the card provided

Mandatory Patch Tests:

Certain treatments require a mandatory patch test at least 48 hours before your service. It is the client's responsibility to book and attend this test.

• If you do not attend a patch test at least 48 hours before your service, I will need to cancel your treatment appointment. This will be treated as a late cancellation, and 50% of the treatment cost will be charged to your card.
• While patch tests are free, failing to attend a booked patch test appointment without 24 hours notice will result in a £10 fee charged to the card on file.