Terms and Conditions
Claire Jones>Terms and Conditions

Terms and Conditions


48 Hour Cancellation Policy

A minimum of 48 hours is required for cancellation notice prior to your scheduled appointment date, otherwise a cancellation fee will be charged as below: No charge will be processed if more than 48 hours notice is given. 50% of your total amount will be charged if cancelled within 48 hours of your scheduled appointment date 100% of your total amount will be charged if you cancel or make any changes on your scheduled appointment date or are a no show


Zero Tolerance Policy

Inappropriate or threatening behaviour will not be tolerated. Under these circumstances the session will be terminated immediately and the total amount for the session will be charged.


Children

While I appreciate the importance of family, I aim to maintain a tranquil environment during our mobile therapy sessions. To ensure optimal relaxation for my clients, I request that arrangements be made for childcare during the appointment. Children, especially infants and toddlers, may require attention and supervision, which can detract from the therapy experience for both client and therapist


Pets

For the comfort and well-being of both client and therapist, I kindly request that pets be secured in a separate area during the treatment. While I understand that pets are cherished members of the family, their presence can be distracting and may compromise the relaxation experience. Please make arrangements to confine or supervise your pets in a suitable area away from the treatment space.


Aftercare

Terms and Conditions

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