Terms and Conditions Effective Date: 13 October 2025
Welcome to Cozy Retreat of Beauty! By accessing or using our website and booking our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a booking or using our site.
1. Services Cozy Retreat of Beauty provides a range of professional beauty treatments for women, including but not limited to: • Massage • Waxing, including intimate waxing and facial waxing • Nail treatments, including builder gel and gel pedicures
Please note that Cozy Retreat of Beauty offers treatments exclusively to women.
2. Appointments All appointments must be booked in advance via our website, social media, or by phone. • A deposit or full payment may be required to secure your booking. • Cancellations or reschedules must be made at least 48 hours before your appointment time. • Late cancellations or failure to attend your appointment will result in a 100% cancellation fee for the treatment or treatments missed.
3. Pricing and Payment • All prices are listed on our website and may change without prior notice. • Payment can be made via cash, card, or bank transfer. • Refunds are not available for completed treatments or missed appointments. • Gift vouchers and pre-paid treatment packages are non-refundable but may be transferred to another eligible client (female only).
4. Health and Safety • Clients must inform us of any medical conditions, skin sensitivities, or allergies prior to their appointment. • Cozy Retreat of Beauty reserves the right to decline a treatment if it may not be suitable for a client’s health or safety. • We follow strict hygiene and sanitation practices to maintain a clean and safe environment. • For waxing and massage treatments, clients must arrive freshly showered and maintain good personal hygiene.
• We reserve the right to refuse or reschedule appointments at our discretion.
5. Website Use • You may use our website for lawful, personal purposes only. • Unauthorized use, including copying content, attempting to access restricted areas, or uploading harmful material, is prohibited. • Cozy Retreat of Beauty is not responsible for any damages or losses arising from the use of this website.
6. Intellectual Property All content on this website—including text, logos, photos, and designs—is the property of Cozy Retreat of Beauty and is protected by copyright law. You may not copy, share, or reproduce any materials without prior written consent.
7. Limitation of Liability While we take every precaution to provide safe, professional, and high-quality treatments, Cozy Retreat of Beauty cannot be held liable for any indirect, incidental, or consequential damages resulting from treatment outcomes or website use. Clients agree to release and hold harmless Cozy Retreat of Beauty and its staff from any claims, except where caused by proven negligence.
8. Privacy Your personal information is handled in accordance with our Privacy Policy [link to Privacy Policy]. By booking an appointment or contacting us, you consent to the collection and use of your personal data for appointment management and communication purposes.
9. Changes to Terms Cozy Retreat of Beauty reserves the right to update these Terms and Conditions at any time. The latest version will always be available on this page. Continued use of our website or services implies acceptance of any changes.
10. Governing Law These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled under the exclusive jurisdiction of the courts of England and Wales.
Contact Us Cozy Retreat of Beauty 📍 41 speight crescent  📞 07928978319 📧 cozyretreat@outlook.com