Terms & Conditions

Enhance U Aesthetics & Beauty Ltd Terms and Conditions

1. Booking & Payment All appointments must be booked in advance via online booking system, direct message or phone call. A deposit is be required to secure your appointment, which will be credited toward the cost of the treatment. Full payment is required on the day of the treatment unless otherwise specified.
2. Cancellation & Rescheduling A minimum of 24 hours' notice is required for cancellations or rescheduling. Cancellations or rescheduling with less than 24 hours of appointment notice will result in a cancellation fee of 100% of the treatment cost. Cancellations or rescheduling will result in 50% of the treatment cost. If you do not show up for your appointment (no-show), you will be charged the full cost of the treatment.
3. Late Arrivals Please arrive on time for your appointment. If you arrive late, your treatment time may be shortened to ensure we stay on schedule for other clients. If you are more than [15/30] minutes late, your appointment may be cancelled, and you will be charged the full treatment cost.
4. Health & Safety You are responsible for informing your therapist of any medical conditions, allergies, or other relevant information before your treatment. If you are pregnant or have any health concerns, please consult with your doctor before booking certain treatments. We reserve the right to refuse treatment if we believe it may be unsafe for your health.
5. Treatment Results While we strive to provide excellent results, individual outcomes may vary based on skin type, age, and other factors. We do not guarantee specific results for aesthetic treatments as they may depend on individual response and aftercare.
6. Consultations A consultation is recommended before certain treatments to ensure that they are appropriate for your needs. Consultations are charged at £15. This cost will be deducted from the treatment cost if you choose to go ahead following your consultation.
7. Gift Cards & Promotions Gift cards are non-refundable and must be used within 12 months of the issue date. Promotions or discounts are not applicable in combination with other offers unless stated.
8. Client Conduct We expect all clients to behave respectfully towards our staff and other clients. Any inappropriate behavior may result in the termination of the service without a refund.
9. Privacy & Data Protection We respect your privacy and will protect your personal information in accordance with GDPR. By booking a treatment, you consent to the collection and use of your data for booking purposes and promotional communications.
10. Changes to Terms These terms and conditions may be updated from time to time. Clients will be informed of any major changes