Please make sure you attend your appointment alone, at your designated time. Late arrivals may trigger the cancellation policy due to insufficient time to complete the treatment & your deposit may not be returned. If you arrive 15 minutes after your appointment time, the cancellation policy will be triggered. Please ensure the booking fee is paid within 24 hours to secure your appointment or the slot will be re-opened in the diary. Patch tests are required 48 hours prior to any chemical treatment (tint, lift, or lamination) please ensure this is booked. Failure to do so before the initial treatment will trigger the cancellation policy & your booking fee should may not be returned. All new clients are required to complete a consultation form, prior to their appointment. Consultation form requests will be emailed to you once your appointment has been confirmed. Please ensure forms are completed 24 hours before your appointment. No refunds are payable after treatment. Any issues that may arise may be rectified within 48 hours without charge. After 48 hours a fee may be charged. Age Restrictions 16 Years +. Essential Beauty Edit reserves the right to refuse treatment.
Day-to-day life can throw anything our way, so Essential Beauty Edit understands you may need to cancel or reschedule your appointment occasionally. Please ensure that cancellations or changes are made 48 hours prior to your appointment time & confirmed by the salon. Changes or cancellations within the 48-hour time frame will mean the booking fee is lost & full payment will be required to rebook. No shows will be charged 100% of their appointment fee. Cancellation within 24 hours will incur a 50% appointment charge.
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