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FAQs

Here are some of the questions I get asked most frequently before appointments.

HOW LONG DO YOUR NAILS LAST?

Builder gel appointments are designed to last approximately 2-3 weeks with proper aftercare.

I focus heavily on prep, structure and application to ensure long-lasting retention and healthy natural nails.

WHAT’S THE DIFFERENCE BETWEEN BUILDER GEL AND BIAB?

Builder gel is a strengthening gel used to create structure and support natural nail growth.

BIAB is simply a brand name created by The Gel Bottle.

I use high-quality builder gel products selected for strength, flexibility and long-lasting retention.

WILL IT DAMAGE MY NATURAL NAILS?

No - when applied and removed correctly, builder gel should not damage the natural nail.

The most common cause of nail damage is picking or peeling the product.

WILL BUILDER GEL FIT MY LIFESTYLE?

Yes - builder gel is designed to be durable and suitable for day-to-day life.

Following the recommended aftercare will help maintain the strength and longevity of your nails.

WHAT IF I DON’T KNOW WHAT I WANT?

That’s completely fine.

Many clients arrive with only a rough idea, and I’m always happy to help guide you towards a design you’ll love.

DO YOU REMOVE OTHER NAIL TECHS’ WORK?

Yes - please ensure you book a foreign product removal alongside your appointment so enough time can be allocated safely.

HOW OFTEN SHOULD I BOOK INFILLS?

Infills are recommended every 2-3 weeks.

Waiting longer between appointments can place additional stress on the natural nail as the product grows out.

WHAT IF MY NAILS LIFT OR BREAK?

If you experience any lifting or issues within 3 days of your appointment, please message me so I can resolve this for you.

Any repairs outside of this period will be chargeable.

DO I NEED TO REQUEST AN APPOINTMENT FIRST?

No - appointments can be booked directly through my online booking system.

Simply choose your service, select a suitable time and your appointment will be confirmed automatically ☁️

Still not sure what to book?

Just drop me a message and I’ll help you choose the right service.
Message me

Gel by Ellie

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90-94 Penn Hill Avenue, Poole, BH14 9FA, GB

Friday: 9:00 - 21:00 · Sunday: 9:00 - 19:00

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