Clients must book appointments in advance using https://booksolo.co/glow-and-grace. All clients are required to complete an online consultation form prior to their treatment.
A 25% deposit is required to secure a booking. All deposits must be paid when booking or the appointment will not be confirmed.
Clients are required to provide at least 48-hours notice to cancel or reschedule appointments. Failure to do so will result in a full treatment price charge, debited automatically from the card saved to your account.
Clients must arrive alone and on time for their appointments. No shows or late arrivals will be charged the full treatment price. If this fee is unpaid the client will be unable to rebook.
Glow + Grace reserves the right to refuse services to clients with nail contraindications that may pose a risk to health or compromise the quality of treatment provided.
Payment is due at the point or service (minus any deposit paid at the time of booking.) Prices are subject to change without prior notice.
Glow + Grace strives to provide high-quality services. However, if a client is dissatisfied with the treatment received, they must report the problem at the end of their appointment to discuss potential remedies.
Clients are responsible for informing Glow + Grace of any allergies or sensitivities to products or ingredients to avoid adverse reactions during treatment.
Glow + Grace is not liable for any damages or injury resulting from the client's failure to disclose relevant medical information or follow aftercare instructions.
Refunds are issued at the discretion of Glow + Grace and may be subject to a review of the circumstances surrounding the request.
Glow + Grace reserves the right to update or modify these terms and conditions at any time.
By booking an appointment with Glow + Grace, clients acknowledge and agree to abide by these terms and conditions.