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Ask Clients to Share Results on Social Media

Why & How it Works:

Encouraging clients to post about their experience creates trust and visibility for your services. Offering a small incentive - like a discount on their next booking - motivates them to share, and their followers (likely local) will see your work in action.

Set up:

  • Decide on the incentive: e.g., 10% off their next appointment or a free add-on like a hand massage.

  • Create a clear message to ask clients to post - keep it simple and direct (e.g., โ€œLoved your service today? Tag us on Instagram for 10% off your next booking!โ€).

  • Make sure your business Instagram is optimised:

    • Bio clearly states your location and services.

    • Highlights showcase your best work and client testimonials.

    • Your handle is easy to tag and find.

Tactics:

  • In-person ask: After a booking, politely encourage your client to post a photo of their results and tag you. Mention the discount as a bonus.

  • Follow-up message: Send a thank-you message after their appointment with a reminder about the discount offer if they post.

  • In-salon reminders: Print a small card or poster with your Instagram handle and the discount offer.

  • Make it shareable: Offer a beautiful space for clients to take photos (e.g., a nice mirror setup or branded backdrop).