Terms & Conditions

New Clients:

To confirm your booking, a 30% non-refundable deposit is required. The remaining balance is paid at your appointment by cash or bank transfer. Because your time is reserved just for you, a small fee applies if you need to cancel or reschedule:

• More than 48 hours’ notice: Your deposit can be transferred to a new date (otherwise it’s lost).
• Less than 48 hours’ notice: 50% of the treatment fee will be charged (your deposit counts toward this).
• Less than 24 hours’ notice or missed appointment: Full treatment fee applies (your deposit counts toward this).

Returning Clients:

To secure your appointment, please enter your card details at booking. The full treatment fee is paid at your appointment by cash or bank transfer. If you need to cancel or reschedule:

• Less than 48 hours’ notice: 50% of the treatment fee will be charged.
• Less than 24 hours’ notice or missed appointment: Full treatment fee applies.
• Deposits may be required for some returning clients following repeated short-notice cancellations.

Please Note:

Rescheduling within 48 hours is treated as a cancellation, as your time has been reserved and may be hard to fill. This helps us manage time fairly and gives all clients a chance to book.