To confirm your booking, a 30% non-refundable deposit is required. The remaining balance is paid at your appointment by cash or bank transfer. Because your time is reserved just for you, a small fee applies if you need to cancel or reschedule:
To secure your appointment, please enter your card details at booking. The full treatment fee is paid at your appointment by cash or bank transfer. If you need to cancel or reschedule:
Rescheduling within 48 hours is treated as a cancellation, as your time has been reserved and may be hard to fill. This helps us manage time fairly and gives all clients a chance to book.
If you arrive more than 15 minutes late, your appointment may need to be shortened or rescheduled to avoid running into the next client’s time. This may be the case for lash lift and brow treatments as there may be insufficient time to complete your treatment.
Please let me know as soon as possible if you’re running late — I’ll always do my best to accommodate where I can.
For quality and safety reasons, I do not infill lashes applied by other technicians. All new clients will begin with a full set. 
Infills are recommended every 2–3 weeks to keep your lashes looking full and fresh. Appointments made after 4 weeks may require a full set. Booking your infill in advance helps ensure your preferred day and time are available.
Your name, contact details, and booking information
Relevant medical or allergy details
Patch test results and treatment notes
Photographs (before and after treatments)
Your information is used only for:Managing your bookings and treatments
Contacting you about appointments or aftercare
Meeting insurance and legal obligations
Maintaining secure photographic and treatment records
Sharing photos for marketing purposes only with your written consent
How your data is storedAll data (including photos) is stored securely, either digitally or on paper, and is accessible only to me.
Your personal information is never sold or shared without your consent.
Your information will only be shared if required:With my insurance provider, in the event of an incident or claim
When required by law or regulatory authorities
Under GDPR, you have the right to:Access the information I hold about you
Request corrections or deletion
Withdraw consent for marketing or photo use at any time
6 Aylesbury Close, Ellesmere Port, CH66 4XN, GB
07500 770844
Monday: 8:15 - 20:00 · Tuesday: 8:15 - 18:00 · Wednesday: 8:15 - 20:00 · Thursday - Friday: 8:15 - 18:00 · Saturday - Sunday: 8:00 - 11:00