Terms and Conditions

FINALISING YOUR BOOKING WITH JAO BEAUTY MEANS THAT YOU AGREE TO THE FOLLOWING: * YOU HAVE READ THROUGH THE CONTRAINDICATIONS AND WILL SPECIFY WHETHER MEDICAL CONDITIONS APPLY TO YOU. * YOU UNDERSTAND THAT THERE IS ALWAYS A CHANCE OF IRRITATION/REACTION/PURGING AFTER ANY BEAUTY TREATMENT. KNOWING THIS, YOU ARE HAPPY TO COMPLETE THE TREATMENT. * YOU ACCEPT RESPONSIBILITY FOR YOUR SKIN/FACE/BODY POST TREATMENT WITH JAO BEAUTY * YOU WILL CONTACT JAO AND YOUR GP SHOULD YOU HAVE AN ADVERSE REACTION, FOR FURTHER ADVICE. * MINIMUM SPEND OF £20 IS REQUIRED TO SECURE BOOKING. IF DESIRED SERVICE IS BELOW £20, ADD ADDITIONAL TREATMENT TO REACH £20. * RECOGNISING THAT EVERYONE’S TIME IS VALUABLE AND THE APPOINTMENT TIME IS LIMITED, WE ASK THAT YOU PROVIDE A 48 HOUR NOTICE IF YOU ARE UNABLE TO ATTEND. * IN THE EVENT THAT THE CLIENT CANCELS 48 HOURS BEFORE THE ORIGINAL BOOKING, THE DEPOSIT CAN BE USED TO RESCHEDULE WITHIN 6 WEEKS OF THE ORIGINAL BOOKING. IF RESCHEDULING IS NOT POSSIBLE DUE TO UNAVAILABILITY, THE CLIENT MUST FULLY CANCEL AND PAY A NEW DEPOSIT TO REBOOK. * CLIENTS AGREE TO CONTACT JAO VIA EMAIL/TEXT WITHIN 24 HOURS REGARDING ANY CHANGES TO THE SERVICE. * CANCELLATIONS WITHIN 24 HOURS OF THE SERVICE OR ARRIVING 15 MINUTES PAST YOUR APPOINTMENT TIME IS CONSIDERED A “NO-SHOW” AND YOU WILL STILL BE CHARGED THE FULL AMOUNT OF YOUR SERVICE. * ALL CLIENTS AGREE TO COMMUNICATE VIA TEXT IF THEY ARE RUNNING LATE (within 15 minute grace period) AND WILL BE GIVEN THE REMAINING TIME OF SERVICE. FULL PAYMENT IS STILL REQUIRED. * UNFORTUNATELY, IF YOU ARE SICK YOU WILL STILL BE CHARGED FOR YOUR APPOINTMENT. THIS DOES INCLUDE COVID-19. (IN EXTREME CASES A SMALL PORTION MAY CREDITED BACK TO YOU) * PLEASE DO NOT BRING ANY EXTRA PETS OR GUESTS TO YOUR APPOINTMENT, UNLESS A MINOR IS BEING SERVICED. 
THERAPIST HAS THE RIGHT TO REFUSE SERVICE TO ANYONE WHO DOES NOT ADHERE TO THESE TERMS AND CONDITIONS.