Terms and Conditions

Terms and Conditions for Beauty and Semi-Permanent Makeup Treatments These Terms and Conditions apply to all beauty and semi-permanent makeup treatments provided by Lipbrowlash By booking a treatment with us, you agree to the following terms: 1. **Booking and Deposits** - To secure your appointment, a non-refundable deposit is required at the time of booking. - The deposit amount will vary depending on the type of treatment, and it will be credited toward the total cost of your treatment. - Deposits are non-refundable under any circumstances, including cancellations, rescheduling, or no-shows. - If you wish to reschedule your appointment, a minimum of 48 hours’ notice is required. Failure to provide sufficient notice will result in the loss of your deposit, and a new deposit will be required to rebook. 2. **Cancellations and Rescheduling** - Cancellations or changes to appointments must be made at least 48 hours prior to the scheduled treatment time. - If less than 48 hours’ notice is given, or in the case of a no-show, the deposit will be forfeited. - Clients arriving more than 15 minutes late to their appointment may have their treatment shortened or canceled, and the deposit will not be refunded. 3. **Payment** - The remaining balance of your treatment fee (after the deposit) must be paid immediately after the completion of your treatment. - We accept payments via bank transfer, online system or cash - Failure to make final payment will result in appropriate action being taken to recover the outstanding balance. 4. **Consultations** - A consultation may be required prior to certain treatments to assess your suitability and discuss your desired outcome. - During the consultation, we will provide advice regarding aftercare and maintenance for your specific treatment. - Please inform us of any medical conditions, skin sensitivities, or allergies prior to your treatment to avoid complications. 5. **Health and Safety** - It is the responsibility of the client to ensure they are in good health prior to receiving any treatment. - If you have any health concerns, allergies, or medical conditions (e.g., pregnancy, skin disorders, diabetes), you must inform us during the consultation or prior to your appointment. - Lipbrowlash is not liable for any complications, reactions, or adverse effects that arise as a result of undisclosed medical conditions. 6. **Treatment Results and Expectations** - Results of beauty and semi-permanent makeup treatments will vary depending on individual factors such as skin type, age, and lifestyle. - Semi-permanent makeup treatments may require multiple sessions to achieve the desired outcome. Clients will be informed during their consultation if follow-up sessions are recommended. - No refunds will be provided for treatments once completed, even if the outcome is not as expected. 7. **Aftercare** - Aftercare instructions will be provided after each treatment. It is the client's responsibility to follow these instructions carefully to ensure the best results and prevent complications. - Failure to follow aftercare guidelines may result in suboptimal results or adverse effects for which Lipbrowlash will not be held liable. 8. **Allergic Reactions and Sensitivities** - A patch test may be required before certain treatments to rule out the possibility of allergic reactions. - Lipbrowlash will not be held responsible for any allergic reactions or sensitivities that occur as a result of the treatment, particularly if the client has failed to disclose relevant medical information. 9. **Photography and Record Keeping** - Before and after photos of treatments may be taken for record-keeping, promotional, and marketing purposes. - By agreeing to these terms, you consent to the use of these images unless you explicitly request otherwise. 10. **Personal Belongings** - Lipbrowlash is not responsible for any loss or damage to personal belongings during your visit. 11. **Refunds and Disputes** - All deposits and payments made for treatments are non-refundable. - Refunds will not be issued for dissatisfaction with the treatment results. However, we are happy to address any concerns or provide a follow-up appointment if necessary. - In the case of a dispute, our decision will be final, though we will always strive to resolve any concerns amicably. 12. **Amendments to Terms and Conditions** - Lipbrowlash reserves the right to modify these terms and conditions at any time. Changes will be communicated to clients via email or our website. By booking an appointment with Lipbrowlash, you confirm that you have read, understood, and agreed to these terms and conditions. For any questions or clarifications, please contact us at zoe@lipbrowlash.com.