Terms and Conditions

Terms and Conditions for Reflexology Bookings By booking a mobile reflexology appointment through our website, you agree to the following terms and conditions: 1. Booking & Payment Booking Confirmation: All bookings are subject to confirmation. Once your appointment is confirmed, you will receive an email with details of your booking. Payment: Full payment or a deposit is required at the time of booking, unless otherwise agreed upon. Payments can be made via stripe on our website. Cancellation Policy: Cancellations must be made at least 24 hours before the scheduled appointment. Cancellations made after this time may incur a cancellation charge. 2. Service Location Mobile Service Areas: Reflexology services are available at the address provided at the time of booking. Please ensure the address is accurate and accessible. Access Requirements: Clients must provide a safe and suitable environment for the reflexologist to perform the treatment. The treatment room should be clean, well-lit, and accessible, with enough space for the therapist to work comfortably. 3. Health & Safety Client Health Disclosure: Clients must inform the reflexologist of any existing medical conditions, allergies, or pregnancy prior to booking, as these may affect the suitability of the reflexology treatment. Refusal of Service: We reserve the right to refuse service if the reflexologist deems it unsafe to proceed due to health conditions or if the environment is deemed unsuitable for the treatment. 4. Late Arrivals Late Arrival: If a client is running late, the appointment may be shortened to accommodate the scheduled time. Full payment will still be required for the originally booked time. 5. Liability Treatment Results: Reflexology is a complementary therapy and is not intended as a substitute for medical treatment. We do not guarantee specific results, but aim to provide the highest quality of service. Limitation of Liability: By booking a mobile reflexology session, you acknowledge that the reflexologist will not be held responsible for any injuries, damage, or health issues that arise before, during, or after the session, unless caused by gross negligence. 6. Privacy & Data Protection Personal Information: We will use your personal information solely for the purpose of booking and administering your reflexology session. Your details will be handled in accordance with our privacy policy. 7. Amendments Terms Changes: We reserve the right to amend these terms and conditions at any time. Any changes will be reflected on this page, and your continued use of our services constitutes your acceptance of these changes. Contact Information If you have any questions or concerns about our terms and conditions, please contact us at lucystevens100@hotmail.com