Terms and Conditions

Terms of Service Last Updated: 25.02.2025 Welcome to Maison de Glow (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our mobile beauty services (“Services”), including facials, microneedling, chemical peels, waxing, nail, and brow treatments, among others. By booking and using our Services, you agree to these Terms. If you do not agree, please do not use our Services. 1. Acceptance of Terms By booking or receiving any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Maison de Glow. 2. Service Description Maison de Glow provides luxury mobile beauty treatments delivered at your location in London. Our Services are intended to enhance your beauty and well-being. While we strive for excellence in our work, outcomes may vary based on individual skin types, health conditions, and other factors. 3. Booking, Payment, and Cancellations • Booking: Appointments can be scheduled via our website, email, or direct messaging on our social media platforms. You will receive a confirmation once your appointment is booked. • Payment: Payment for Services is due at the time of service unless otherwise agreed upon. We accept cash and bank transfers. • Deposit & Payment: A non-refundable deposit is required at the time of booking to secure your appointment. The remaining balance is due at the time of service. We accept cash and bank transfers. • Cancellations: To cancel or reschedule an appointment, please provide at least 24 hours’ notice. Late cancellations or no-shows will incur a cancellation fee of the full amount of the treatment price. 4. Client Responsibilities • Health Information: Clients must disclose any medical conditions, allergies, or skin sensitivities prior to their appointment. Maison de Glow will not be responsible for any adverse reactions due to undisclosed medical conditions. • Aftercare: Clients must follow the aftercare instructions provided by Maison de Glow. Failure to do so may affect treatment results. 5. Disclaimer of Warranties Our Services are provided on an “as-is” and “as available” basis. While we strive to deliver high-quality results, we do not guarantee specific outcomes. Individual results may vary based on factors beyond our control. 6. Limitation of Liability To the fullest extent permitted by law, Maison de Glow shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our Services. Clients assume full responsibility for their treatment choices. 7. Privacy & Data Protection Your privacy is important to us. Maison de Glow is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. • Personal Data Collection: We may collect your name, contact details, and treatment history to manage appointments and provide a personalized experience. • Use of Data: Your information will only be used for appointment scheduling, client records, marketing (if opted-in), and legal compliance. • Data Security: We implement appropriate security measures to protect your personal data from unauthorized access. • Sharing of Data: We do not sell or share your personal data with third parties, except where required by law. • Client Rights: You have the right to request access, correction, or deletion of your personal data at any time. For any privacy-related inquiries, please contact us at [Insert Email Address]. 8. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts located in London. 9. Changes to Terms Maison de Glow reserves the right to update or modify these Terms at any time. Any changes will take effect immediately upon posting or direct communication. Continued use of our Services implies acceptance of the revised Terms. 10. Contact Information If you have any questions, please contact us: 📞 Phone: 07308 583263 📩 Email: mobiledaisybeauty@gmail.com 📷 Instagram: https://www.instagram.com/maison_de_glow_mobile_beauty?igsh=MXY4NDE4a3hwcWc0Ng%3D%3D&utm_source=qr By booking a treatment, you confirm that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Maison de Glow.