- Cancellations or changes that are made within 48hrs of the appointment will be charged 50% of the full treatment.
- Cancellations or changes that are made within 24hrs of the appointment will be charged 100% of the full treatment.
- No shows are completely unacceptable and will be charged 100% of the full treatment.
- Failure to pay will result in all future appointments being removed and you will be unable to book again until previous payments have been made.
- This policy is like all other and is agreed to upon booking and will be in place in every circumstance.
Any unpaid cancellation fees will mean no further bookings until payment has cleared.
I also understand that I have to advise my clinician on anything that would be reasonable to share in order to perform a successful treatment.