How to increase your customer tips
Jun 19, 2023
3 minute read
As an independent beauty professional, encouraging clients to leave a tip without coming off as pushy can be a delicate matter. Here we have put together a few suggestions to help you manage this balancing act and increase your tips while making sure your clients feel valued and happy with your service:
Provide an exceptional service:
The most important factor in receiving tips is the quality of your service. Clients are more likely to tip generously when they're pleased with their experience.Personalise the treatment:
Understand and cater to each client's individual needs. The more personalised your service, the more valued your clients will feel, increasing the likelihood of them leaving a tip.Professionalism:
Maintain a high level of professionalism. This means punctuality, cleanliness, and respecting your client's time. Be mindful of the environment your client is after - do they want to chat or do they want some peace and quiet throughout the treatment?Do something special:
It's important to leave a lasting impression on your clients, so consider offering them something at the end of the appointment such as a relaxation tea or chocolate to ensure they end the treatment on a high.Promote the tipping feature:
Highlight the new tipping feature on your social media channels or website. You don’t have to ask for tips directly, instead, you can mention that it's now easier for clients to show their appreciation for your work.
If you're looking for a convenient way to manage all your payments and tips why not try downloading the Solo app? Solo is the only booking system specifically designed for independent professionals in beauty and wellness. The app helps you save time on admin and bring everything together in one place with an easy-to-use booking system, calendar, online payments - including deposits and tips, professional website builder and much more. If you're looking to grow your client base you can also list your business on the Solo marketplace when you sign up to help potential clients in your area discover your services. Visit Solo to find out everything you need to know and start your journey today.