- If a booking is cancelled within 24 hours of the booked time the deposit is forfeited.
- If a client is more than 20 minutes late for their appointment WITHOUT communication, their booking is cancelled, the deposit forfeited and they risk being refused services in the future. (Nail-Chemy by Erin reserves the right to refuse services.)
- That all relevant personal details have been accurately disclosed. This is a requirement of QLD Health.
- If a client is unwell or has ANY contraindicators, such as open wounds/cuts/sores, fungal infections, or signs of contagious diseases they are expected to reschedule immediately or risk refusal of service and loss of their booking deposit.
- In some cases, before a new appointment can be accepted, a letter from your GP will be required as proof of clearance for treatment.
- Please do not bring babies or children to your appointment. Nail salons are required to stock dangerous tools, equipment and chemicals.
- I only accept clients over 18 years of age. This is due to my insurance coverage and recommended guidelines to ensure developing nails and their overall health are protected.
- If there are any genuine issues with your enhancements within the first 72 hours of your appointment all efforts will be made to repair your nails. After this time, repair fees will apply. ($9 per nail, up to 3 nails. Anything over this will be considered a full set.)
- My salon is a safe space for ALL and there is zero tolerance for aggressive, ignorant, racist or bigoted behaviour. This type of behaviour will result in the service being stopped and the client asked to leave. Future services will also be refused.
57 Hodgson St, , Zillmere, 4034, AU
0412 914 453
Monday: 8:00 - 17:00 · Tuesday: 8:00 - 20:00 · Thursday: 8:00 - 17:00 · Friday: 8:00 - 20:00 · Saturday: 8:00 - 17:00