Terms and Conditions

It is very important that you fill out CLIENT CONSULTATIONS FORMS, these are emailed at the time of booking, Please give me as much notice as possible if you need to cancel or move your appointments. If you cancel your appointment 48hrs before, the day before, on the day or no show - 100% of the payment is required. No further appointments will be made until this is paid. This appointment won't be rescheduled and you'll need to book another appointment. Late arrival - 15min grace period. If you are more than 15min late to your appointment, I may not be able to carry out your appointment and FULL payment will be required! Please let me know if you're running late. Please note I do NOT offer refunds. £10 non-refunadable booking fee is required at the time of booking per service (which will be deducted from the total amount of the appointment) is required to secure your booking and is non refundable and non transferable if you cancel. Booking fee won't be lost if rescheduled in advance - please contact me or in your account on website to do so. Please get in touch if you need to reschedule your appointment. Please come to your first Nail appointment with nails free of ANY product. I do not remove or work on other nail technicians work. Please arrive to your Lash appointments without any eye makeup. !! Use of your hands during your appointment may effect the preparation and application which can effect the longevity of your nails. !! Do not touch your personal items, such as mobile phones during your nail appointment. It is important you do not touch your clothes, face, hair or reach into your bags during your appointment. For health & safety reasons, eating food during your appointment is also not advised. !! Aftercare is very, very important! Please follow aftercare recommendations. !! YOUR NAILS ARE JEWELS, NOT TOOLS! Apply cuticle oil and hand cream daily to prevent lifting and re-hydrate the skin. Always wear gloves when washing up, cleaning, gardening, etc. Wear protective gloves when applying self tan to prevent staining. Do not pick or chew your nails. Picking your gel polish off will damage your nails! NAF! Stuff cuticle oil pen can be purchased at your appointment for £9 MAKE SURE YOU BOOK YOUR APPOINTMENTS IN ADVANCE :) !! Patch Test is required a minimum of 48hrs prior to Lash Lift, Brow Lamination and Lash Extensions. !! Patch Test must be booked before and separately from your FACE treatments.