Please read the below before making an appointment. By making a booking, you are agreeing to the following terms:
Cancellations & No-Shows
If you need to cancel your appointment, 48 hours notice is required.
Failure to give appropriate notice will result in forfeiting your deposit.
No-shows - if you do not cancel or attend your appointment you will not be able to rebook without a deposit.
Failing to attend your appointment without any notice means you will be charged 50–100% of the total treatment price and may be required to pay in full for future bookings.
Deposits
All new clients are required to pay a 20% non-refundable deposit to secure your appointment.
Appointments are not confirmed until the deposit has been received.
If you need to reschedule, your deposit can be transferred, one time only, if at least 48 hours’ notice is given.
Lateness
Please arrive on time. There is a 15 minute grace period, any later the appointment will be cancelled or rescheduled and possible loss of deposit.
Continued lateness may result in refusal of future bookings.
Health and Safety
No services to anyone under the age of 16 years of age. Acrylic for over 18's only.
For insurance purposes, no children or plus one's may attend your appointment with you unless agreed in advance.
Please arrive with clean, bare nails unless you’ve booked a removal service. I am only able to work on nails I have done myself.
If you have any nail infections, open cuts, or skin conditions, please inform me or send a photograph ahead of your appointment. I may need to reschedule to ensure you have healthy and happy nails.
I reserve the right to refuse service if it’s unsafe to proceed.
There is a dog and a cat at the premises.
Other
Free of charge repairs are offered within 3 days post your appointment if there is a genuine issue with product application.
Any breakages, lifting or damage caused by misuse (e.g. picking or biting) are chargeable
Please be respectful of my workspace and time. I am a brand new Nail Technician so I am a WIP. With this my aim is to create wonderful nails for you to enjoy. I take time with each treatment and I am always learning — thank you for understanding and supporting a local small business.