𝐂𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧 & 𝐍𝐨-𝐒𝐡𝐨𝐰 𝐏𝐨𝐥𝐢𝐜𝐲
We understand that sometimes life gets in the way. If you’re unable to attend your appointment, please inform us as soon as possible so that we can offer the slot to someone else.
• Cancellations made with less than 48 hours’ notice will incur a 50% charge of the booked treatment value, which will be added to your next appointment.
• During peak periods (Christmas and Summer), the required notice period increases to 72 hours.
• No-shows will be charged the full amount of the booked treatment and must be paid before any future appointments.
𝐂𝐡𝐫𝐢𝐬𝐭𝐦𝐚𝐬 & 𝐏𝐞𝐚𝐤 𝐏𝐞𝐫𝐢𝐨𝐝 𝐂𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧 𝐏𝐨𝐥𝐢𝐜𝐲
All cancellations or rearrangements during December (Christmas period) made with less than 72 hours’ notice will be charged the full amount of the booked treatment. This is the busiest time of year, and it is very difficult to re-book slots without sufficient notice.
Please note:
• Appointment changes cannot be accommodated in the lead-up to Christmas due to the high demand.
• Please arrive on time. If you are more than 10 minutes late, your appointment may be forfeited and charged in full.
• The clinic operates on a private, one-to-one basis with no waiting area. Please arrive as close to your appointment time as possible.
These policies are in place to protect my small business from financial loss—if you don’t come, I don’t get paid.
Thank you so much for your continuous support and for trusting me with your treatment – it truly means the world. 💛
DERMAL FILLER AFTERCARE The following aftercare advice is essential to help reduce the risk of treatment complications, to improve your comfort/healing and to help achieve the best possible results from treatment. Please follow the aftercare advice for dermal filler injections. • Immediately after dermal filler injections the treatment area may be red, tender or swollen. The redness and tenderness should improve after 48 hours. Swelling is often worse on days 2-3 after injection, improved by day 5 and resolved by 2 weeks. • For significant swelling contact your practitioner for advice. Swelling may be reduced by regular cold compress, anti-inflammatory medicines such as Ibuprofen (after 24 hours, if safe for you to take), antihistamines and sleeping with your head propped up on 3 pillows to help drainage of fluid overnight. • Bruising is common following treatment; this will resolve naturally but may take up to 2 weeks to settle. • Regular application of Arnica cream may be helpful for bruising. • Tenderness is normal when the injected area is touched afterwards but active pain at rest is not normal. If you experience pain, you must contact your practitioner as soon as possible. • Avoid any makeup for 24 hours after treatment as this will reduce the risk of infection. • You may require a top up appointment if there is some mild unevenness or discrepancies noticed once the initial swelling has resolved. Top ups should not be done until 2 weeks, this is when all post-injection swelling would have resolved. • Drink plenty of water after treatment to keep well hydrated. • Avoid alcohol, caffeine, hot drinks and spicy food for 24 hours. • Avoid medications such as aspirin or Ibuprofen for 24 hours as they are blood thinning agents and may worsen bruising (if these medications have been advised by your GP you must check with your GP before stopping them) • Avoid supplements such as multivitamins, fish oils, glucosamine and Vitamin B or Vitamin E, which are blood thinning agents and may exacerbate bruising for 24 hours (if these supplements have been advised by your GP please check with your GP before stopping them) • Avoid any excess sun exposure, extremes of hot/cold, saunas, swimming or strenuous exercise until the redness and swelling has settled. • A rare complication of dermal fillers is vascular occlusion in which a blood vessel is accidentally blocked with filler. Signs and symptoms include throbbing and aching pain which can be severe, paleness, a cold feeling to the tissue and purple streaky mottling tissue changes. If you notice any of these symptoms you must contact your practitioner as soon as possible, they will guide you through how to perform a capillary refill test and then assess you fully and advise further action if required. • You must seek medical attention and contact your practitioner if you experience any signs or symptoms of infection after treatment. Infection can present as hot, red shiny skin, there may be pus formation and you may have a fever or feel generally unwell. • You must seek emergency medical attention if you experience any severe allergy symptoms after treatment. Symptoms may include rash, facial swelling and breathing difficulties. • You must contact your practitioner as an emergency is you notice any visual disturbance or loss of vision after the filler injections. • Contact your practitioner as soon as possible if you notice any other unwanted side effects. • Results can be assessed at 2 weeks, by when any residual swelling will have settled. It is essential that you have read all of the information available. Once you have read and understood all of the below, please sign the declaration at the bottom of this form. Please do let your practitioner know if you have any questions or if you do not understand any of the aftercare instructions provided below. I confirm that I have read and understood all the information on this Form and that I have been given the opportunity to ask any questions that have come to mind throughout.
At Natalie Greenhalgh Skin & Beauty Clinic, your safety is our highest priority. Before any treatment, you must disclose all medications you are currently taking or have recently taken. This includes prescribed medication, over-the-counter medicines, vitamins, and herbal supplements.
⚠️ Important information:
By booking an appointment, you confirm that you have disclosed all relevant medical and medication information to your practitioner and accept responsibility for providing accurate detail on your consultation forms.
Microneedling Aftercare
Microneedling stimulates your skin’s natural healing process, so it’s normal to experience mild redness, tightness, and sensitivity for 24–48 hours after treatment. To achieve the best results, please follow the aftercare advice below:
✨ Do:
⚠️ Avoid for 3–5 days:
Healing typically takes a few days, and results continue to improve over the following weeks as collagen production is stimulated.
Chemical Peel Aftercare
A chemical peel works by exfoliating the skin at a deeper level, encouraging new cell turnover and revealing fresher, brighter skin. Following treatment, your skin may feel warm, tight, or flaky for several days. Proper aftercare is essential for safe healing and long-lasting results:
✨ Do:
⚠️ Avoid for 5–7 days (or as advised):
You may notice visible peeling or flaking — this is a normal part of the skin renewal process. Results improve over several weeks as your skin repairs and regenerates.
✨ At Natalie Greenhalgh Skin & Beauty Clinic in Farnham, your safety and results are always our priority. If you have any concerns after your treatment, please contact the clinic directly for advice.
1 Waverley Lane, , Farnham, GU9 8BB, GB
01252 268876
Tuesday - Thursday: 10:00 - 18:30 · Saturday: 9:30 - 16:00