๐๐๐ง๐๐๐ฅ๐ฅ๐๐ญ๐ข๐จ๐ง & ๐๐จ-๐๐ก๐จ๐ฐ ๐๐จ๐ฅ๐ข๐๐ฒ We understand that sometimes life gets in the way. If youโre unable to attend your appointment, please inform us as soon as possible so that we can offer the slot to someone else. โข Cancellations made with less than 48 hoursโ notice will incur a 50% charge of the booked treatment value, which will be added to your next appointment. โข During peak periods (Christmas and Summer), the required notice period increases to 72 hours. โข No-shows will be charged the full amount of the booked treatment and must be paid before any future appointments. โธป ๐๐๐๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ & ๐๐๐๐ข๐๐๐ฅ ๐๐จ๐ง๐๐ข๐ญ๐ข๐จ๐ง๐ฌ To avoid disappointment on the day of your treatment, please notify us of any medical conditions, including pregnancy, before booking. Some treatments may not be suitable for certain conditions or if you are taking specific medications. It is your responsibility to disclose all relevant medical information on your consultation forms prior to your appointment. Failure to do so may result in you being unable to proceed with your treatment on the day, and the appointment will still be subject to our cancellation policy. Please ensure all consultation forms are completed in full before you attend your booking. โธป ๐๐๐ญ๐๐ก ๐๐๐ฌ๐ญ๐ข๐ง๐ For your safety and to comply with insurance regulations, patch tests are required for certain treatments such as tinting, lash lifting and brow lamination. If a patch test is not conducted, we will be unable to proceed with your treatment. Once your booking is made, it is your responsibility to arrange your patch test with us in advance. โธป ๐๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐๐ญ๐ข๐จ๐ง ๐ ๐จ๐ซ๐ฆ๐ฌ All clients are required to complete their consultation forms in full before attending an appointment. These forms not only satisfy insurance requirements but also help us track any changes in your medical history to ensure the treatment is safe and appropriate. โธป ๐๐ข๐ ๐ก๐ญ ๐ญ๐จ ๐๐๐๐ฎ๐ฌ๐ ๐๐๐ซ๐ฏ๐ข๐๐ We reserve the right to refuse service for reasons including frequent cancellations, no-shows, late arrival, or failure to comply with the above policies. โธป ๐๐ก๐ซ๐ข๐ฌ๐ญ๐ฆ๐๐ฌ & ๐๐๐๐ค ๐๐๐ซ๐ข๐จ๐ ๐๐๐ง๐๐๐ฅ๐ฅ๐๐ญ๐ข๐จ๐ง ๐๐จ๐ฅ๐ข๐๐ฒ All cancellations or rearrangements during December (Christmas period) made with less than 72 hoursโ notice will be charged the full amount of the booked treatment. This is the busiest time of year, and it is very difficult to re-book slots without sufficient notice. Please note: โข Appointment changes cannot be accommodated in the lead-up to Christmas due to the high demand. โข Please arrive on time. If you are more than 10 minutes late, your appointment may be forfeited and charged in full. โข The clinic operates on a private, one-to-one basis with no waiting area. Please arrive as close to your appointment time as possible. โธป These policies are in place to protect my small business from financial lossโif you donโt come, I donโt get paid. Thank you so much for your continuous support and for trusting me with your treatment โ it truly means the world. ๐
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