Terms & Conditions

Bookings & Booking Fees

A £30 booking fee is required for all appointments. This will be deducted from your final bill on the day of your treatment.

Appointments are not confirmed until the booking fee has been paid.

Please attend your appointment alone unless agreed beforehand.

Treatments are strictly for clients aged 18+.

Cancellations & No Shows

Please provide at least 48 hours’ notice if you need to cancel or rearrange your appointment.

Your £30 booking fee can be transferred to a new appointment once only.

Cancellation charges apply as follows:

• 24 hours’ notice: 80% of the appointment price
• Less than 12 hours’ notice: 90% of the appointment price
• No shows: 100% of the appointment price

If you do not attend your appointment, the remaining balance of your treatment must still be paid. A new £30 booking fee will also be required before rebooking.

Sickness

If you are unwell and unable to attend your appointment, please let me know as soon as possible. Do not attend your appointment if you are feeling unwell.

Lateness

Please arrive on time for your appointment.

If you arrive early, kindly wait until your appointment time unless I have advised otherwise.

Clients arriving more than 15 minutes late may need to change their planned treatment or reschedule.

Arriving more than 20 minutes late will be treated as a no show, and 100% of the appointment cost will apply.