Terms and Conditions

No booking is confirmed without a £10 non refundable booking fee. ( acts as a deposit) If you need to cancel your appointment, you must give me atleast 48 hours notice. If you cancel within 48 hours of your appointment time, you will have to pay 50% of the appointment price. If you cancel within 24 hours you will have to pay 100% of the appointment price. If you need to cancel your appointment, with more than 48 hours notice, your booking fee can be carried over to the new appointment as long as you rebooked at the same time as cancelling, and have given me atleast 48 hours notice. If you don’t rebook at the same time, a new deposit will be needed. If you choose to pay for your appointment in advance, please ensure you are 100% coming as once a payment has been made, it is no refundable. If you have not had any appointments or pre-booked appointments for 10 weeks you will not be able to use an old deposit, a new one will be needed. Please book for exactly what you want to have done, as different treatments have different time slots, so if you book in for a brow lamination and a full set of lashes, but only want to have the full set done, you will still have to pay for both services. If you arrive with extremely dirty lashes, you may have to have them removed and pay for a full set. I am not willing to work ontop of dirty lashes. If you have a problem with your lashes, you must tell me within 48 hours to warrant a free fix. Anything after 48 hours may be charged a small amount to fix.