Cancellations : At least 48 hours’ notice to cancel an appointment without penalty. Rescheduling : If you need to reschedule, please provide a minimum of 24 hours’ notice. Late Cancellations : Cancellations made with less than 24 hours’ notice will incur a 50% cancellation fee of the scheduled service. No Shows : Clients who do not arrive for their appointment without prior notice will be charged 100% of the service fee.
I fully understand that unexpected situations, illnesses, and family emergencies can arise—your health and loved ones will always come first. I simply ask that you do your best to be considerate when booking and notify myself as soon as possible if changes are needed.
Thank you for your understanding and support.
Lesley xoxo