We reserve the right to cancel your appointment should you be late or have any issue that may contraindicate your treatment at RESTORE. We reserve the right to take the cost of your treatment should you cancel within 24 hrs of your allocated appointment time, this would be a last resort and we would endeavour to reschedule if we can to avoid doing this but please remember we have our costs to cover and limited resources to refill appointment at late notice. Thank you for understanding and being mindful.