Terms and Conditions

Welcome to SilkHoney&Scissors. By booking an appointment or using our services, you agree to the following Terms and Conditions: 1. Services SilkHoney&Scissors provides luxury natural hair care services as outlined on our website and social platforms. We reserve the right to modify, update, or discontinue any service without prior notice. 2. Bookings All appointments must be made via our website. We do not accept bookings via phone, email, or social media. 3. Deposits & Payments • A 50% deposit is required to confirm all bookings. • The remaining balance is payable on the day of your appointment, either by card or in cash. • Prices are subject to change and are listed on the booking platform. 4. Cancellations and Rescheduling Please refer to our Booking Policy below for full details on cancellations, rescheduling, and no-show charges. 5. Client Responsibilities Clients are responsible for providing accurate contact information and informing us of any relevant allergies, sensitivities, or scalp conditions before services begin. 6. Liability Disclaimer While we take great care in delivering services, SilkHoney&Scissors is not liable for any allergic reactions, injuries, or issues that may arise due to pre-existing conditions or undisclosed sensitivities. 7. Personal Property Please keep personal belongings secure. We are not responsible for lost or damaged items on the premises. 8. Privacy We collect and store your personal information only to provide you with services. We never share your data without consent. See our Privacy Policy for more details. 9. Client Conduct Respectful behavior is expected at all times. We reserve the right to refuse service to anyone engaging in abusive, disrespectful, or unsafe conduct. 10. Policy Updates These Terms may be updated at any time. Clients will be notified of any material changes through our website.