Terms & Conditions

Welcome to SilkHoney&Scissors.

By booking or using our services, you agree to the following Terms and Conditions.

Services

SilkHoney&Scissors provides luxury natural hair care services as outlined on our website. Services may be modified or discontinued without notice.

Bookings & Lateness

• All appointments must be made via our official website; we do not accept bookings via phone, email, or social media.
• Lateness Policy: Please arrive on time. Clients more than 15 minutes late may have their service shortened, rescheduled, or cancelled. Deposits may be forfeited.

Deposits & Payments

• A non refundable deposit is required to confirm bookings; the remaining balance is payable on the day by card or cash.
• Prices are listed on the booking platform and may change.

Cancellations & Rescheduling

Refer to our Booking Policy for full details on cancellations, rescheduling, and no-shows.

Client Responsibilities

Clients must provide accurate contact info and disclose any allergies, sensitivities, or scalp conditions.

Liability & Personal Property

SilkHoney&Scissors is not liable for allergic reactions, injuries, or lost/damaged personal items.

Privacy

We collect personal information only to provide services and will never share data without consent. See our Privacy Policy for details.

Client Conduct

Respectful behaviour is required. SilkHoney&Scissors reserves the right to refuse service for abusive or unsafe conduct.

Filming & Social Media

• Please request permission before filming or posting salon services.
• Photos/videos may be taken by SilkHoney&Scissors for marketing. Please inform us if you do not wish to appear.

Policy Updates

Terms may be updated at any time; significant changes will be communicated via our website