Terms and Conditions

Welcome to South Tan by Sue. By booking an appointment with me, you agree to the following terms and conditions. ⸻ 1. Appointments & Deposits • All appointments require a non-refundable deposit to secure your booking. • Deposits will be deducted from the final cost of your treatment. • Appointments are not confirmed until the deposit has been received. ⸻ 2. Cancellations & Rescheduling • If you need to cancel or reschedule, at least 24 hours’ notice must be given. • Deposits are non-refundable, but with 24+ hours’ notice your deposit may be transferred to a future booking. • Cancellations made with less than 24 hours’ notice will result in the deposit being forfeited. • If I need to cancel your appointment for any reason, you will be offered a full refund of your deposit or the option to transfer it to a future booking. ⸻ 3. Client Responsibilities To ensure the best possible results and for your own safety: • Please follow all pre-tan and aftercare instructions provided. • I cannot spray tan clients who present with sunburn, fresh tattoos, or open wounds. In this case, the appointment will not go ahead and the deposit will be forfeited. • It is the client’s responsibility to inform me of any allergies, medical conditions, or skin sensitivities prior to treatment. ⸻ 4. Results Disclaimer • Individual results may vary depending on skin type, preparation, and aftercare. • I do not take responsibility for results affected by factors outside of my control, such as failure to follow preparation/aftercare advice, skin conditions, or product use after your appointment. ⸻ 5. Liability • All treatments are carried out with professional care and attention using high-quality products. • I am not liable for any adverse reactions if you fail to disclose relevant medical information, allergies, or skin sensitivities. • Patch tests are available on request and may be required for some clients. ⸻ 6. Payments • All balances must be paid in full at the time of your appointment. • Payment methods accepted: cash or card ⸻ 7. Photography & Marketing • With your consent, I may take photos of your tan results for marketing purposes (website, social media, promotional materials). • You have the right to decline photography at any time. ⸻ 8. Agreement By booking an appointment with South Tan by Sue, you acknowledge that you have read, understood, and agree to these Terms of Service.