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Terms & Conditions

Terms & Conditions

Booking Policy

I want every client to enjoy a calm, welcoming, and stress-free experience. To keep things running smoothly, please take a moment to read through my booking guidelines:

Locations

I will be working from two different locations:

The Relaxation Room - My Home Beauty Room All holistic treatments, facials, massages and waxing will take place in my private beauty room at home.

Baldwins Beauty - On Mondays, I work from 'Baldwins Beauty' at Woodmeadow Garden Centre just off the A43. I will be offering Gels to fingers and toes, manicure and pedicure treatments.

Please double-check the location when booking to make sure you arrive at the correct place.

My Home Salon

My home salon is part of my sacred space, created to be peaceful and restorative. I kindly ask all clients to respect this environment by arriving with a calm and considerate approach. For this reason, appointment's are for clients only unless agreed otherwise in advance. This helps maintain the quiet, professional atmosphere for everyone.

Appointments

All treatments are by appointment only. Please arrive on time to allow for a relaxed start - late arrivals may shorten our treatment to avoid delaying the next client. First-time clients are asked o arrive 5-10 minutes early to complete a short consultation form.

Cancelling & Recharging

24 hours notice is required to cancel or reschedule an appointment. Cancellations made with less that 24 hours' notice, or missed appointments, may result in the deposit being retained. If you are unwell, please let me know as soon as possible - I will always do my best to rearrange your booking.

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