Terms and Conditions

Cancellations/rescheduling - Tot Ally Relaxed requires a minimum of 24 hours’ advance notice if you need to cancel or reschedule an appointment. If less than 24hrs deposit is nonrefundable and 40% of treatment cost will be due. Inappropriate Behaviour - Tot Ally Relaxed has the right to terminate a treatment immediately if the client demonstrates inappropriate or sexual behaviour. The full cost of the appointment will be due to be paid. Late arrivals - If you arrive late to an appointment, your session may be shortened, but you may still be charged the full price. Treatment Records - I agree to my information being kept on file, securely and confidentially and in the understanding that it shall not be passed onto or read by any third parties, unless previous consent has been sought and provided, for the purposes of referral to another professional/organisations. I agree to provide accurate and up to date information in regard to any changes to ongoing medical treatments as these changes may negatively affect my massage treatments in some way. By booking and attending a treatment, it is taken as proof that you have read, understood, and agree to the Terms and Conditions as described. I understand that any therapies I may undertake are done voluntarily on the understanding that I have read and abide by the Terms and Conditions as set out above.