Booking & Payment • Full payment is required upfront (bank transfer or cash) to confirm your booking. • No appointment is secured until payment is received (unless otherwise agreed). Cancellations & No-Shows • Payments are non-refundable. • If payment was not made in advance, the card on file will still be charged. Rescheduling • Appointments can be rescheduled up to 3 days before your booking with payment transferable. • New dates must be within 30 days of the original appointment. • Same-day reschedules (for emergencies) are allowed once, with payment transferred. • Failure to reschedule in time forfeits your payment. Extra Charges • Out-of-hours, weekend & holiday bookings incur additional fees. These must be selected when booking otherwise, the balance will be added on the day. Lateness • A 10-minute grace period applies. • Arrivals 15–20+ minutes late may result in cancellation of service and loss of payment card will be charged if not pre paid Photos & Videos • Photos/videos may be taken for promotional use (full-face not required if you prefer). • Images may be lightly edited for quality. Concerns • Please contact me immediately for any issues (e.g.reactions). Anything over 48hrs is out of my control
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