Privacy Policy

Unfiltered Glow Skin Clinic

1. Introduction

At Unfiltered Glow Skin Clinic (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you book or receive treatments with us.

2. Information We Collect

We may collect and store the following types of personal data:

• Contact information: name, phone number, email address.
• Booking details: appointment history, services received, payments, and correspondence.
• Health and skincare information: details you provide on consultation forms so we can safely perform your treatments.
• Marketing preferences: your consent to receive updates, offers, or newsletters (if applicable).

3. How We Use Your Information

Your information is used to:

• Manage your appointments and provide skincare treatments.
• Maintain accurate treatment and client records.
• Contact you about your booking or treatment.
• Send you updates or marketing information only if you have opted in.
• Comply with legal and insurance requirements.

4. How We Store and Protect Your Data

Your data is stored securely in password-protected systems and/or locked physical files.

We take appropriate technical and organisational measures to keep your personal data safe and prevent unauthorised access, alteration, or disclosure.

5. Sharing Your Information

We do not share your personal data with third parties, except:

• When required by law or to comply with legal obligations.
• When using secure booking or payment systems (which may process your data on our behalf under strict confidentiality and data protection agreements).

6. Marketing Communications

You will only receive marketing messages from us if you have given explicit consent.

You can withdraw your consent at any time by emailing us or clicking “unsubscribe” on our marketing emails.

7. How Long We Keep Your Data

Client records are kept for as long as necessary to provide our services and comply with legal or insurance requirements.

Typically, treatment records are retained for up to 7 years (or 7 years after a minor reaches 18).

8. Your Rights

Under the UK GDPR, you have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your data (where legally possible).
• Withdraw consent for marketing at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

📧 Email: unfilteredglow_skinclinic@outlook.com

Unfiltered Glow Skin Clinic

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “last updated” date shown below.

Last updated: 4/11/25