Proper aftercare is essential to maintain the appearance, longevity, and health of your eyelash extensions and natural lashes. Please follow the advice below carefully.
First 24–48 Hours
- Avoid getting your lashes wet. This includes water, steam, saunas, swimming, and heavy exercise.
- Do not use steam rooms, hot showers, or expose lashes to excessive heat.
- Avoid touching, rubbing, or sleeping directly on your lashes.
- Do not apply eye makeup or use makeup removers around the eye area.
Daily Care
- Clean your lashes regularly using a lash-safe, oil-free cleanser to remove makeup, oils, and debris.
- Gently brush your lashes daily with a clean spoolie to keep them neat and aligned.
- Avoid oil-based products around the eyes, including cleansers, moisturisers, makeup, and makeup removers.
- Avoid waterproof mascara, as it is difficult to remove and can damage extensions.
- Do not pull, twist, or pick at your lash extensions.
Lash Cleansing Product
For best results, we recommend cleansing your lashes with a professional lash shampoo.
Zhéna Beauty’s own eyelash shampoo is specially formulated to safely cleanse lash extensions, improve retention, and maintain lash health.
Our shampoo is available to purchase at your appointment — please ask your lash technician for details.
Lifestyle Advice
- Avoid excessive heat such as sunbeds, ovens, or hair dryers directly on the lashes.
- Try to sleep on your back or side to prevent crushing the lashes.
- Avoid rubbing your eyes, even if they feel itchy.
- If you wear contact lenses, insert and remove them carefully.
Maintenance & Infills
- Lash extensions naturally shed with your natural lash cycle (typically 2–3 lashes per day).
- Infills are recommended every 2–3 weeks to maintain a full appearance.
- Arrive to infill appointments with clean lashes and no eye makeup.
- Excessive loss due to poor aftercare may require a full set rather than an infill.
When to Contact Your Lash Technician
- If you experience redness, swelling, itching, or discomfort that persists beyond 24 hours.
- If you suspect an allergic reaction.
- If lashes feel painful, heavy, or incorrectly placed.
Important Notice
Failure to follow aftercare advice may result in reduced retention and could affect the condition of your natural lashes. Zhéna Beauty cannot be held responsible for issues caused by incorrect aftercare.