Terms and Conditions

Terms and Conditions 1. Definitions * "Therapist" refers to Jade from Bosses Sports Massage, the provider of sports massage therapy services. * "Client" refers to the individual receiving sports massage therapy services from the Therapist. * "Treatment" refers to the sports massage therapy services provided by the Therapist. 2. Appointment Scheduling and Cancellation * The Client is responsible for scheduling appointments with the Therapist. * The Client must provide at least 24 hours' notice to cancel or reschedule an appointment without incurring a charge. * Failure to provide adequate notice may result in a cancellation fee of the full massage amount. 3. Fees and Payment * The fees for Treatment are as advertised or as agreed upon between the Therapist and the Client. * Payment is due at the time of service unless otherwise arranged with the Therapist. * Accepted methods of payment are cash, card payment or bank transfer. 4. Health Information and Consultation * The Client must provide accurate and complete health information to the Therapist, including any injuries, medical conditions, or medications they are taking. * The Therapist will conduct a consultation with the Client before the first Treatment to discuss their needs and goals. * The Client must inform the Therapist of any changes to their health information. 5. Treatment * The Therapist will provide Treatment to the best of their ability and in accordance with industry standards. * The Client understands that sports massage therapy is intended to enhance performance, aid recovery, and prevent injury, but is not a substitute for medical advice or treatment. * The Client may experience some discomfort during or after Treatment, and should inform the Therapist immediately if they experience any pain. 6. Liability * The Therapist is not liable for any injury or condition that arises during or after Treatment if it is due to a pre-existing condition the Client did not disclose, or if the Client fails to follow the Therapist's recommendations. * The Therapist is insured for professional liability. Details of the insurance policy are available upon request. 7. Confidentiality * The Therapist will keep all Client information confidential, except where disclosure is required by law. 8. Disclaimer * The Therapist does not guarantee specific results from Treatment. The effectiveness of sports massage therapy varies from person to person. 9. Consent * By booking an appointment and receiving Treatment, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions. 10. Governing Law * These Terms and Conditions are governed by the laws of England. 11. Contact Information * If you have any questions or concerns, please contact the Therapist on 07504811889 or jade.louiseh25@gmail.com.