Terms & Conditions

Terms and Conditions

1. Definitions
   • "Therapist" refers to Jade from Bosses Sports Massage, the provider of sports massage therapy services.
   • "Client" refers to the individual receiving sports massage therapy services from the Therapist.
   • "Treatment" refers to the sports massage therapy services provided by the Therapist.
2. Appointment Scheduling and Cancellation
   • The Client is responsible for scheduling appointments with the Therapist.
   • The Client must provide at least 24 hours' notice to cancel or reschedule an appointment without incurring a charge.
   • Failure to provide adequate notice may result in a cancellation fee of the full massage amount.
3. Fees and Payment
   • The fees for Treatment are as advertised or as agreed upon between the Therapist and the Client.
   • Payment is due at the time of service unless otherwise arranged with the Therapist.
   • Accepted methods of payment are cash, card payment or bank transfer.
4. Health Information and Consultation
   • The Client must provide accurate and complete health information to the Therapist, including any injuries, medical conditions, or medications they are taking.
   • The Therapist will conduct a consultation with the Client before the first Treatment to discuss their needs and goals.
   • The Client must inform the Therapist of any changes to their health information.
5. Treatment
   • The Therapist will provide Treatment to the best of their ability and in accordance with industry standards.
   • The Client understands that sports massage therapy is intended to enhance performance, aid recovery, and prevent injury, but is not a substitute for medical advice or treatment.
   • The Client may experience some discomfort during or after Treatment, and should inform the Therapist immediately if they experience any pain.
6. Liability
   • The Therapist is not liable for any injury or condition that arises during or after Treatment if it is due to a pre-existing condition the Client did not disclose, or if the Client fails to follow the Therapist's recommendations.
   • The Therapist is insured for professional liability. Details of the insurance policy are available upon request.
7. Confidentiality
   • The Therapist will keep all Client information confidential, except where disclosure is required by law.
8. Disclaimer
   • The Therapist does not guarantee specific results from Treatment. The effectiveness of sports massage therapy varies from person to person.
9. Consent
   • By booking an appointment and receiving Treatment, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.
10. Governing Law
    • These Terms and Conditions are governed by the laws of England.
11. Contact Information
    • If you have any questions or concerns, please contact the Therapist on 07504811889 or jade.louiseh25@gmail.com.