Welcome to Kristina Jayne Beauty. By booking an appointment or using our services, you agree to the following terms and conditions. Please read them carefully.
Appointments & Cancellations
- Appointments can be booked online or in person.
- Please arrive on time to your scheduled time.
- Cancellations must be made at least 72 hours in advance.
- Late cancellations may be charged 50% or no-shows may incur a 100% cancellation fee.
Late Arrivals
- If you are more than 15 minutes late, we may need to shorten your treatment.
- Late arrivals will be charged in full of service booked.
Deposits & Payments
- Full payment is due at the time of service.
- We accept card, cash and bank transfer.
- Prices are subject to change without notice.
Patch Tests & Medical Conditions
- A patch test is required at least 48 hours prior to certain treatments (e.g., tinting, lash extensions).
- Please inform us of any medical conditions, allergies, or sensitivities before your treatment.
- We reserve the right to refuse service if we believe the treatment is unsafe for you.
Hygiene & Safety
- We maintain high standards of hygiene and cleanliness.
- All tools and equipment are sterilized between clients.
- If you have a contagious condition, please reschedule your appointment.
Refunds & Complaints
- All services are non-refundable.
- If you are dissatisfied with a service, please notify us and we will do our best to resolve the issue.
Client Conduct
- We reserve the right to refuse service to anyone behaving inappropriately, disrespectfully, or under the influence of drugs/alcohol.
Privacy Policy
- Your personal information is kept confidential and is used only for appointment management, communication, and service delivery.
- We do not share your information with third parties.
Changes to Terms
- These terms are subject to change at any time. Updates will be posted on our website and/or in the salon.