Terms and Conditions

LFH HOLISTIC THERAPIES Terms and conditions Booking fee 50% non refundable booking fee is now required at time of booking your appointment. This will be deducted from your treatment cost at time of payment. Lateness In order to respect the time of both our clients and therapist, we ask you to arrive on time for your appointment. Client arriving 10mins late may result in their treatment time being adapted. Clients arriving 20mins late will result in loss of booking fee and appointment being rescheduled. Late cancellations We understand that emergencies happen. If you need to cancel your appointment we simply ask that you notify us of any cancellation or rescheduling at least 48hrs prior to your appointment. Failing to give 48hrs notice may result in loss of 50% booking fee. No show Failing to show up for your appointment will result on loss of booking fee. Refund Your satisfaction is our highest priority. If you are not completely satisfied please let us know during your treatment or within 24hrs notice. We are committed to making any needed corrections, no refunds will be given. Children As we are concerned with your and your children's safety. We strictly prohibit unsupervised children in salon. Children under the age of 16yrs receiving treatment must be accompanied by an adult. Refuse service LFH Holistic Therapies have the right to refuse service to anyone behaving improperly. Intoxicated or if their state of health may influence the effects of service. Gift vouchers Vouchers are valid for 6 months from the date of issue or as per the date stated on your gift vouchers. Expiry date on vouchers maybe extended at LFH Holistic Therapies discretion. Vouchers are the sole responsibility of the client, LFH Holistic Therapies does not accept responsibility for lost vouchers. At the time of reservation it is required for client to quote their voucher number. Once bookings are confirmed cancellation policy will apply. Vouchers is non-convertible to cash nor can cash refunds be given for part redeemed vouchers. Voucher must be presented on arrival at LFH Holistic Therapies. Altered or damaged vouchers will not be accepted and booking will be charged at an applicable rate. LFH Holistic Therapies reserves the right to change and/or add to the terms and conditions of any voucher at any time without notifying the client. Voucher Redemption and bookings is strictly subject to availability. Vouchers are not permitted to be used in conjunction with other offers. Other T&C’s apply LFH Holistic Therapies reserve the right to amend prices and update policies at any time.