Terms and Conditions

BOOKING FEES When making an appointment, you will be asked to pay a booking fee. This will be deducted from the total cost of the service booked at the end of your appointment. CANCELLATIONS, LATENESS & NO SHOWS Please let me know ASAP if you need to cancel your appointment. You can use my online booking site to reschedule or change your appointment, without charge, anytime up to 48 hours in advance. Less than 48 hrs Notice: Your booking fee will not be refunded, and you will be charged 50% of the treatment cost. No-shows/Same-Day Cancellations: Your booking fee will not be refunded, and you will be charged 100% of the treatment cost. Running Late: Please let me know ASAP if you are running late. If you are over 15 minutes late, I may have to adjust the service you receive or reschedule, but you will be charged for the total cost of the treatment booked. You will be unable to book a new appointment until any charges due are paid. Thank you for your understanding and support.

NAIL FIXES If you experience any lifting or chips between appointments, here are my top tips. WITHIN 48HRS OF YOUR MANICURE Please contact me ASAP if you have any issues with your manicure in the first 48hrs and I will do my best to get you booked back in for a free fix. AFTER 48HRS OF YOUR MANICURE You can use a nail file to gently smooth any rough edges where the gel has lifted, and apply cuticle oil to keep the nail hydrated. You can also contact me to book in for a nail fix. I will also assess if we are using the right strength products for your nails and lifestyle. DO NOT PEEL OR PICK AT YOUR GEL NAILS This may cause lasting damage to your natural nails - making them prone to breaks, splits and lifting in the future. In extreme cases, your nails may become sore and too thin to have gel applied until the damage has grown out and healed. Be your future friend! BOOK REGULAR APPOINTMENTS I recommend booking your appointments every three weeks to keep nails healthy and looking lovely. After three weeks, you are more likely to experience lifting that can lead to a range of issues or experience nail breaks.