Booking & Payment
For appointments booked online, full payment is required at the time of booking to secure your appointment.
For appointments arranged directly, payment terms will be confirmed at the time of booking.
All payments are non-refundable unless the appointment is cancelled in accordance with the cancellation policy.
Please ensure you are available at the agreed appointment time.
If I arrive and am unable to access the property, I will make reasonable attempts to contact you and wait for up to 15 minutes.
If I am still unable to gain access after 15 minutes, the appointment will be treated as a no-show and the full treatment fee will be retained in accordance with the cancellation policy.
Gift Voucher Terms & Conditions
Thank you for choosing a Revive by Edna gift voucher.
1. Validity - Gift vouchers are valid for 12 weeks from the date of purchase unless otherwise stated. - The expiry date cannot be extended except at the sole discretion of Revive by Edna.
2. Booking - Appointments are subject to availability. - Voucher holders are encouraged to book well in advance to avoid disappointment, particularly during busy periods. - A voucher does not guarantee availability on a specific date or time.
3. Expiry - Gift vouchers cannot be redeemed after the expiry date. - Expired vouchers have no cash value and cannot normally be reinstated. Any exception is entirely at the discretion of Revive by Edna and does not create a precedent for future bookings.
4. Refunds - Gift vouchers are non-refundable and cannot be exchanged for cash. - Refunds will not be provided for unused or expired vouchers except where required by law.
5. Transfers - Gift vouchers may be transferred to another recipient before redemption by notifying Revive by Edna.
6. Cancellations and Rescheduling - Once an appointment has been booked using a gift voucher, the standard cancellation and rescheduling policy applies. - Appointments cancelled with less than 48 hours' notice may result in the voucher being treated as redeemed. - Failure to attend a booked appointment without notice will result in the voucher being forfeited.
7. Mobile Appointments - Mobile appointments are available within the service area and may be subject to travel fees where applicable. - Clients must provide a suitable, safe, and hygienic space for treatment. - As a mobile therapist, confirmation of appointments may be requested before travel.
8. Medical Suitability - All clients must complete the required consultation form before treatment. - Revive by Edna reserves the right to refuse or postpone treatment if it is not safe or appropriate to proceed.
9. Lost or Stolen Vouchers - Revive by Edna is not responsible for lost, stolen, or unauthorised use of gift vouchers.
10. General
- Revive by Edna reserves the right to amend these terms and conditions at any time. Any changes will not affect vouchers already purchased except where required by law.
Ashton-under-Lyne, OL7 9RJ, GB
07884 488037
Tuesday - Thursday: 8:30 - 17:00 · Friday: 8:30 - 21:00 · Saturday: 8:30 - 17:00