Terms and Conditions

Dear client, Your appointments are very important to me. Your appointment is reserved specifically for you, and while I understand that sometimes things happen and therefore schedule adjustments are necessary, I respectfully request at least 24 hours’ notice for cancellations. I will confirm your appointment with you 48 hours in advance because I know how easy it is to forget an appointment booked months ago. CANCELLATION FEE Because the services are reserved for you personally, a cancellation fee will apply if you fail to give at least 24 hours' notice that you will not be able to make your appointment. - Less than 24 hours’ notice will result in a charge equal to 50% of the reserved service amount. – ‘No shows’ will be charged 100% of the reserved service amount. – For appointments made within the 24-hour period, if you can not make your appointment, please cancel within 4 hours of your appointment time. Failure to do so will result in a charge equal to 50% of the reserved service amount. The cancellation policy gives me the time to inform my standby clients of any availability and keeps my schedules filled. My aim is to provide you with an excellent level of service, and my policies help me to achieve this. Thank you for viewing and supporting my policies criteria. Thank you for your understanding, Edna