SO POLISHED

To ensure the best experience for all clients, please take a moment to review the following terms:

1. Booking & Appointments • All appointments must be booked in advance via WhatsApp or through my website. • A non-refundable booking fee may be required to secure your appointment. This will be deducted from the final cost of your treatment.

2. Cancellations & Rescheduling • Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. • Cancellations with less than 24 hours’ notice may incur a charge of 50% of the service cost. • Missed appointments without notice will be charged the full service amount.

3. Mobile Service Requirements • Please ensure there is adequate space and a clean, quiet environment for your treatment. • Parking must be available nearby for mobile appointments.

4. Health & Safety • If you are feeling unwell or have a contagious illness, please reschedule your appointment to ensure the safety of all clients. • For certain treatments, a patch test may be required at least 48 hours prior to your appointment.

5. Payments • Payment is due at the time of your appointment. I accept cash, bank transfer, or online/card payments.

6. VIP/Private Bookings • Special arrangements for VIP or group bookings can be discussed. Please get in touch directly for inquiries.

7. Late Arrivals • If you arrive late for your appointment, your treatment time may be shortened to accommodate the next client. The full service fee will still apply.

8. Refund Policy • Treatments are non-refundable. If you have any concerns about your service, please let me know within 24 hours, and I’ll be happy to address them.

By booking an appointment, you agree to these terms of service. Thank you for your understanding and cooperation!