Terms and Conditions

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These Terms and Conditions govern the use of the services provided by Stratton Sports Rehabilitation. By engaging with these services, you agree to be bound by these terms. 1. Appointment and cancellations: We require AT LEAST 24hrs NOTICE for cancellations or rescheduling Late cancellations, no-shows or reschedule will be charged a fee of 50% of the session cost. 2. Fees and payments: A 50% deposit will be taken prior to the session, then on the day of appointment the remaining fee will be taken either via cash or card payment. Prices are subject to change. Current rates are listed on the treatments section via the booking system. Invoice for insurance or reimbursement purposes can be issued on request. 3. Health and medical You must complete an intake consent form prior and again on our first session. You agree to provide accurate medical history, including any conditions or injury. It is your responsibility to update us on any changes in your health before each session. We reserve the right to refuse or discontinue treatment if we deem medically inappropriate. 4. Treatments and results: Results vary between individuals and are not always guaranteed. Treatments are tailored to individual needs but may evolve based on progress and clinical judgement Participation in exercises or rehabilitation activity is at your own risk. 5. Consent By attending sessions, you consent to the assessment and treatment provided by our qualified practitioners You may withdraw consent at any time, but this may affect our ability to provide continued care. 6. Confidentiality and privacy All personal and medical information is kept strictly confidential We comply with GDPR regarding data protection Your information will not be shared without your written consent, except where required by law. 7. Liability While we take all responsible precautions, we are not liable for injury or loss sustained during treatment unless due to proven negligence You are responsible for following rehabilitation advice exercises given to you. 8. Minors Clients under 18 must be accompanied by a parent or legal guardian for their first appointment Ongoing parental consent is required for further treatment 9. Code of conduct We maintain a respectful and professional environment Abusive behaviour of any kind will not be tolerated and gives us the right to terminate services. 10. Changes to terms We reserve the right to modify these terms and conditions at anytime, the updated versions will be updated on our website By using our services, you acknowledge that you have read, understood and agreed to these Terms and Conditions.