Thank you for booking your nail services at The Nail Palette, I can't wait to meet you! To enable my diary to run smoothly, please do not arrive early as I may still be with a client.
Please note that the timings per service are a rough guide and may take longer or shorter times depending on the client's nails, nail art requirements etc.
I aim for a stress free and unrushed service, please ensure you don't have anything urgent to attend to afterwards as this may affect the relaxing experience I aim to provide.
Clients are responsible for attending their scheduled nail care appointments on time with Alex at The Nail Palette, Market Harborough.
By booking an appointment with Alex at The Nail Palette, you acknowledge that you have read, understood, and agree to these booking terms and conditions.
NO SHOW: If you are running over 15 minutes late with no contact to advise an estimated time of arrival and therefore your appointment is a no show, your appointment will be cancelled and a cancellation fee of £40 less your deposit will be payable. A link for payment of this fee will be sent to you via email, text or WhatsApp. No further bookings with Alex at The Nail Palette will be accepted until the fee is paid.
LATENESS: If you are less than 15 minutes late, don't worry, just get here safely. However, if a late arrival time of more than 15 minutes is advised, it is up to the discretion of Alex at The Nail Palette on whether to go ahead or cancel your appointment and apply the cancellation fee, as this will depend on the next client’s booking time.
Exceptions to this policy may be made at the discretion of Alex at The Nail Palette under special circumstances.
By booking an appointment with Alex at The Nail Palette, you acknowledge that you have read, understood, and agree to these booking terms and conditions.
If you need to reschedule your appointment, I kindly request at least 48 hours notice before the scheduled appointment time, so I can fill the space.
Clients may request to reschedule their appointment with more than 24 hours notice without forfeiture of their deposit.
Late rescheduling requests made with less than 24 hours notice, but that can be accommodated in the next week, will not incur a fee, however this is subject to availability.
Late rescheduling requests made with less than 24 hours notice, but which cannot be accommodated in the next week, may result in a cancellation fee of £40 less your deposit. This will be at the discretion of Alex at The Nail Palette.
It is essential to communicate any changes in your availability promptly. This helps me to manage my schedule effectively and accommodate other clients.
Exceptions to this policy may be made at the discretion of Alex at The Nail Palette under special circumstances.
By booking an appointment with Alex at The Nail Palette, you acknowledge that you have read, understood, and agree to these booking terms and conditions.
A deposit of £15.00 is required for new clients and £5 for existing clients to secure your appointment slot. This deposit will be applied towards the total cost of any nail services.
In the event of a late cancellation or no-show, a cancellation fee of £40 less your deposit will be applied, as per the terms outlined in this policy.
If cancellation fees remain unpaid, you will be blocked as a client from The Nail Palette, meaning you will be unable to book online in the future. Once the fee is paid, you will be unblocked and able to book again online.
Exceptions to this policy may be made at the discretion of Alex at The Nail Palette under special circumstances.
By booking an appointment with Alex at The Nail Palette, you acknowledge that you have read, understood, and agree to the terms of this Cancellation Policy.
Minor cuts: All equipment used here is sterilised or single use. However, there is a very small risk of receiving a small cut possibly resulting in an infection during any manicure or pedicure. If you suffer any pain, discomfort or signs of infection*, please let Alex at The Nail Palette know as soon as possible for advice. Treatment can include a warm water soak, application of Vaseline and a clean dressing. These steps will aid healing and help to prevent infection. Please note, I do not perform Russian Manicures here which includes lifting of the proximal nail fold and total cuticle removal.
*Signs of infection to look out for include redness, swelling, pain or pus.
Please note that due to my insurance policy, I am unable to carry out any nail services on under 16 year olds attending alone. This includes standard polish.
However, I am happy to do nail services on 13 to 16 year olds if a parent/guardian is present and written consent is provided after a full discussion about risks and benefits.
3 Bellfields Lane, Market Harborough, LE16 8AA, GB
07775 875513
Monday: 12:00 - 22:00 · Tuesday: 8:00 - 19:00 · Wednesday: 8:00 - 22:00 · Thursday: 12:00 - 22:00 · Friday: 8:00 - 19:00 · Saturday: 8:00 - 14:00