TV WHERE BEAUTY MEETS ELEGANCE

Makeup appointments: To optimize your appointment, please arrive without makeup, with your hair pulled back, and without facial jewellery. This allows for efficient service and necessary adjustments. Jewellery may be reapplied post-appointment. Please silence your phone. Kindly bring inspiration photos, outfit details, and accessories for colour coordination and look creation; a photo of your outfit will suffice.

Prior to commencing, I will request permission to take before-and-after photos for advertising and educational use on social media platforms only. Open communication is encouraged. Please voice any concerns or desired changes immediately to ensure your complete satisfaction.

Please be advised that only clients with scheduled appointments may be present. Appointments may be cancelled if this policy is not followed.

Spray tanning : Exfoliate 24 Hours Prior: Use a non-oily scrub to remove dead skin cells. Focus on dry areas like knees, elbows, ankles. Shave/Wax in Advance: Do it at least 24 hours before your appointment to avoid skin irritation. Avoid Moisturizer, Perfume, and Deodorant: On the day of your appointment, keep your skin bare so the solution sticks evenly. Wear Loose, Dark Clothing: Tight clothes can rub off the tan. Avoid whites to prevent staining. Remove Makeup and Jewellery: Clean, bare skin allows for an even application. Plan Ahead: Avoid sweating, swimming, or showering for 8–12 hours afterward.

Please arrive promptly for your scheduled appointment. My schedule is carefully managed to ensure timely service for all clients.

Hair appointment : Please arrive for your appointment with freshly washed, naturally dried hair. Avoid using heat styling tools, as this may limit styling options.

Prior to your appointment, please inform me of any product allergies or if you require hair accessories (available at an additional cost).

Please bring any inspirational images; we will discuss possibilities and make necessary adjustments based on your hair's thickness, length, and colour.

All updos for special occasions, such as proms and weddings, require a trial run.

Please note that my prom services require bookings for both hair and makeup.

Body massage requirements: Preparing for a body massage ensures a comfortable and beneficial experience. Loose, comfortable clothing is recommended for ease of movement and relaxation. Valuables should be securely stored prior to the session. Hydration is key, so drink plenty of water before and after the massage. Communicate any health concerns or specific areas of focus to the massage therapist. Avoid eating a heavy meal immediately before the massage. Arrive a few minutes early to complete any necessary paperwork and allow yourself time to unwind. Electronic devices should be silenced to maintain a tranquil atmosphere.

Bridal booking requirements: A non-refundable 100% deposit is required to secure bridal bookings; however, a 50% deposit will reserve your date, with the remaining balance due Six weeks prior to the wedding.

A trial session is mandatory for all brides, mothers of the bride, and mothers of the groom. Confirmation of wedding bookings is contingent upon completion of this trial. This essential step enables the makeup artist to understand your preferences and develop a comprehensive makeup timeline for your wedding day, ensuring a relaxed and positive experience.

All communication will be conducted via email, including the provision of a complimentary digital skincare plan to prepare you for your special day.

Pre-wedding treatments, including dermaplaning and spray tanning, are recommended, along with preparation and aftercare advice to ensure flawless makeup application.

A 100% non-refundable deposit is required to secure your booking. Failure to remit the deposit within 24 hours of receiving the payment link will result in cancellation. Deposits are non-refundable and non-transferable. A new appointment and deposit will be necessary for rescheduling.

A £15 early appointment fee applies to bookings between 5:00 AM and 7:00 AM.
A £10 early appointment booking fee applies to bookings between 8:00 AM and 9:00 AM.

Cancellation policy : Please be advised that cancellations require a minimum of 48 hours' notice (six months for bridal appointments). We will gladly reschedule appointments cancelled due to illness on our part. Note that cancellations made via the app will still be subject to charges, and future appointments will require pre-payment for confirmation.

No shows: Please be advised that all appointments are subject to a ten-minute grace period; appointments will be considered cancelled thereafter. Note that any deposits are non-refundable in the event of a cancellation.

Booking appointments: Please note that appointments are non-transferable and cannot be rescheduled or modified. A new appointment with a 100% non-refundable deposit is required for any changes. Furthermore, failure to attend a tint test or appointment will prevent us from proceeding.

Appointment requirements: Please note that appointments are non-transferable and cannot be rescheduled or modified. A new appointment with a 100% non-refundable deposit is required for any changes. Furthermore, failure to attend a tint test or appointment will prevent us from proceeding.

Booking and payment terms: • A 50% deposit is required at the time of booking to secure your wedding date. • This 50% deposit is non-refundable under any circumstances. • The remaining 50% balance (making up 100% of the total) is due 6 weeks prior to the wedding day. • Once paid, the full 100% balance becomes non-refundable, regardless of cancellation circumstances. • Failure to pay the final balance by the deadline may result in automatic cancellation of your booking. • Late payments may incur a £25 late payment fee or result in termination of the agreement.

Cancellations: Cancellations made within 6 months of the booked date will result in full payment of the entire bridal party being due. • A reasonable cancellation fee of £100 applies to cancellations made at any time after the initial booking. • Deposits are strictly non-refundable under all circumstances.

Bridal party services: Package A: Up to 6 individuals receiving either hair OR makeup. • Package B: Up to 4 individuals receiving both hair AND makeup. • If the bridal party exceeds these limits, an additional stylist or MUA will be required and must be arranged in advance. It is the bride’s responsibility to confirm final numbers for hair and makeup no later than 8 weeks before the wedding day.

Trials: • Trials are mandatory for the Bride and Mother of the Bride/Groom. • Trials must be scheduled 2 months prior to the wedding date to allow for any changes or a second trial. • Trial bookings require 100% payment upfront and are strictly non-refundable. • No trial = No service on the day.

Health and safety: The bride must inform the stylist/MUA of any contraindications such as cuts, abrasions, infections (e.g., cold sores), or other conditions that may limit or prevent treatment. Refusal of treatment due to such conditions will still be chargeable.

Travel fees: Travel is charged at £2 per mile from the base location in Hartlepool, North East England (TS26 8EF). • This fee covers time, transport of equipment, and fuel. • Travel outside the local area, including long-distance or international bookings, must include cover for:

• Travel fees
• Accommodation
• Meals • All travel arrangements will be discussed and agreed upon during booking.

Day rate and touch ups: A standing day charge of £300 applies if you require the stylist/MUA to remain on-site for touch-ups throughout the day and evening.

Replacement clause: In the event that I am unable to attend due to sickness or emergency, I reserve the right to provide a qualified replacement stylist or MUA of similar standard and professionalism.

Photography and media consent: you give consent for photos and videos taken by me and/or professional photographers on the day to be used across social media and marketing platforms for advertising purposes only. This includes before/after images, behind-the-scenes footage, and completed bridal looks