• All bookings require a deposit, which is done by bank transfer. If you contact me, I can send bank details. The deposit is between £10/£20 depending on the cost of your appointment. • Deposits are non refundable. • My cancellation policy is you can cancel amend any appointments for up 48hrs before your scheduled appointment, if it is out with this time 50% of your booking fee must be paid. No further appointments will be accepted until the cancellation fee is paid. • Cancellation slots can not be filled with swaps. • Please check emails for your consultation forms, and check your junk folder also. If you could please complete and sign your consultation forms before your appointment. • If you are cashing in a gift voucher for your appointment, please do this by contacting me rather than using the booking system. This allows me to track & control them better. Thank you. Karen.
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