Why it Works:

Rebooking on the spot is one of the most powerful ways to build consistency in your schedule and create loyal clients. When clients leave without securing their next appointment, it’s easy for life to get in the way - they might forget, lose track of time, or even look elsewhere. By confidently offering to rebook before they leave, you’re making their life easier and showing you’re invested in their journey with you.

Regular bookings build trust and familiarity. Clients love knowing their next appointment is sorted, and this small step reinforces the relationship, giving them one less thing to think about. Plus, with Solo, rebooking is seamless, so you can secure their spot and keep your business running smoothly.

How it Works:

At the end of the appointment, confidently but casually suggest rebooking. Think about your tone of voice - your approach should align with your brand style. For example, if your tone is warm and personal, you might say:

"Your brows are looking amazing! Let’s book your next appointment so we can keep them perfect - how does three weeks from now sound?"

Using Solo, you can easily find a time that suits the client, lock it into your diary, and send them an instant confirmation email. If you take deposits, the system automatically includes the payment link to make everything simple and secure. Solo does the admin work, so you can focus on building the connection with your client.

This habit also shows professionalism - you’re proactively managing their beauty journey, which increases their trust in you and your services.

Templates/Setup

1. Open the Solo app and go to your calendar.

2. Check your availability and find the best slot for your client.

3. Book their appointment, and Solo will automatically send their confirmation email and any deposit links.

In your rebooking conversations, aim to sound confident and helpful. This can feel daunting at first, but the more you do it, the more natural it will feel. Remember, clients appreciate the nudge!