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Cancellation Policy & Voucher BookingsBy booking an appointment with Relax&Retreat you accept the T&Cs and therefore enter into this agreement.
Appointment Time & Arriving LateYour appointment time is the time your treatment begins. Please arrive to the salon 10 minutes prior to your appointment. We are based above the Quarry Teahouse, Hunwick. On street parking is available however, please allow extra time as it can be busy during trading times of the Teahouse. Please use the main entrance or use the black gate to enter through the garden area. Take a seat inside the conservatory where you will be greeted and taken to our treatment room.
It is the discretion of Relax&Retreat to decide if the treatment can go ahead if you are late for your appointment. This may mean time is reduced although full payment for treatment will still be required. It is your responsibility to allow for extra time to park and arrive to your appointment on time.
VouchersVouchers can be purchased via our online portal or a physical voucher. Please arrange this with us directly using our email relaxandretreatholistictherapies@outlook.com.
Vouchers are valid for one year. Please ensure to book ahead as our diary can be booked well in advance. We cannot offer extensions so it is your responsibility to make sure your appointment is booked within the valid time.
1 Helmington Square, Hunwick, DL15 0LQ, GB
Tuesday - Friday: 10:00 - 20:00 · Saturday - Sunday: 10:00 - 18:00