Terms and Conditions

Terms & Conditions

General Information

By booking an appointment with us, you agree to the following terms and conditions. These are in place to protect both the client and the business and to ensure treatments are carried out safely and professionally.

Appointments & Deposits

Booking Deposits

A deposit may be required to secure your appointment.

• Deposits are non-refundable.
• Deposits will be deducted from the final treatment cost.
• Appointments are not confirmed until the deposit has been received.

Cancellation Policy

We require a minimum of 24 hours’ notice to cancel or reschedule an appointment.

• Cancellations with less than 24 hours’ notice will result in loss of deposit.
• No-shows will result in loss of deposit.
• Repeated late cancellations or missed appointments may require full payment in advance for future bookings.

Late Arrivals

Please arrive on time for your appointment.

• Clients arriving late may have treatment time reduced.
• Arriving excessively late may result in the appointment being cancelled and deposit lost.
• Full treatment fees may still apply where appointment time has been reserved.

Consultation & Medical Information

Medical Disclosure

Clients must complete a consultation form honestly and disclose:

• Medical conditions
• Medications
• Pregnancy or breastfeeding
• Recent surgery or procedures
• Implants or medical devices

Failure to disclose relevant medical information may result in treatment being refused.

Suitability For Treatment

We reserve the right to refuse or stop treatment where:

• Contraindications are present
• Treatment is considered unsafe
• Medical information has not been disclosed
• A client appears under the influence of drugs or alcohol
• Inappropriate behaviour occurs

No refunds will be given if treatment cannot proceed due to undisclosed contraindications.

Results Disclaimer

Individual Results

Results vary from person to person.

Factors affecting results include:

• Lifestyle
• Diet
• Hydration
• Exercise
• Medical history
• Body type
• Compliance with aftercare advice

No guarantees can be made regarding specific results, inches lost, or timeframes.

Multiple Sessions

Some clients may see changes after one treatment, however best results are usually achieved through a course of treatments and maintaining a healthy lifestyle.

Treatment Information

Non-Medical Treatments

Our services are cosmetic and non-surgical treatments and are not intended to diagnose, treat, cure, or prevent any medical condition.

Treatments are not a substitute for:

• Medical advice
• Medical treatment
• Weight loss surgery
• Professional healthcare

Clients should consult their GP if unsure about suitability.

Aftercare Responsibility

Clients agree to follow all aftercare advice provided.

Failure to follow aftercare instructions may affect results and recovery.

Liability

Limitation of Liability

While every care is taken to provide treatments safely and professionally, the business accepts no liability for:

• Failure to disclose medical conditions
• Allergic reactions not previously known
• Failure to follow aftercare advice
• Dissatisfaction with expected results
• Temporary redness, swelling, bruising, or tenderness that can occur following treatment

Personal Belongings

Clients are responsible for their own personal belongings during appointments. We accept no responsibility for lost or damaged items.

Photography & Marketing

Before & After Photos

Photographs may be taken for:

• Progress tracking
• Insurance purposes
• Client records

Images will never be shared publicly without consent.

Age Restriction

Clients must be 18 years or older to receive treatment.

Pricing & Promotions

Prices

Prices are subject to change without notice.

Offers & Packages

Packages and promotional offers:

• Are non-transferable
• Non-refundable
• Cannot be exchanged for cash

Unused sessions may expire after the stated validity period if applicable.

Respectful Behaviour

We maintain a safe and respectful environment.

Aggressive, abusive, inappropriate, or threatening behaviour towards staff will not be tolerated and may result in refusal of future bookings.

Contact

If you have any questions regarding these terms and conditions, please contact us before booking your appointment.